Choose how much of your front desk you want covered.
Most small businesses have no front desk budget, because they have never had a front desk. What they do have is a budget for making the phone ring.
What this costs against what you already spend.
Ads, lead marketplaces, signage, the website, the review chasing. Work out what you spend each month and roughly how many people that brings in, and you have your cost per inquiry. Then work out how many you would need to keep for this to pay for itself.
| Monthly demand spend | Inquiries it brings in | Cost per inquiry | Inquiries that pay for Text |
|---|---|---|---|
| $600 | 30 | $20 | 5 |
| $1,200 | 60 | $20 | 5 |
| $2,500 | 50 | $50 | 2 |
You are not funding something new. You are keeping what you already bought.
Starter
For testing your AI Front Desk with light customer traffic.
Up to 25 AI responses per month
AI Front Desk link
Fully automated AI conversations
Answers basic questions (hours, pricing, services)
After-hours coverage
Multilingual support
Web dashboard access
Unlimited team members
Inquiries and caught demand, counted monthly
Designed for testing — not intended to replace active front desk traffic.
Front Desk — Text
A full 24/7 front desk for customer questions — without phone interruptions.
Designed to replace day-to-day front desk interruptions — not just test AI responses.
Everything in Starter — without limits
Unlimited AI responses, no monthly limit
Handles Hours & Pricing
Bookings & Availability
Answers Common Questions
24/7 After-hours support
Multilingual by default
Inquiries and caught demand, counted monthly
Designed for ongoing customer traffic throughout the day.
Front Desk — Text + Voice
A complete 24/7 front desk — available by text and voice for everyday customer conversations.
Everything in Text Tier
Voice Front Desk (tap-to-talk)
Natural voice conversations, 24/7
No voicemail or hold music
No missed customer requests
Designed for everyday front desk use
Inquiries and caught demand, counted monthly
All voice interactions are automatically transcribed and saved as text, so your team can review conversations just like chat — no separate call logs or recordings to manage.
Voice usage is designed for typical small business front desk traffic. For sustained high-volume voice usage, we'll work with you to ensure consistent performance.
Every plan includes your Vibechat address. On any paid plan we will also set your front desk up at your own web address, and do the technical part with you.
Frequently Asked Questions
Do I need to get a new phone number?
No. You keep your existing business phone number. Vibechat works like a second, always-available front desk that customers tap to reach your 24/7 multilingual assistant—without hiring anyone.
Is Vibechat just call forwarding?
No. Vibechat isn't a forward—it's a new front desk surface. Customers reach your AI Front Desk directly, where a multilingual assistant answers questions instantly, even after hours. Your phone stays as-is, and your team only steps in when needed.
What happens after hours or when we're busy?
That is exactly when it helps most. Your AI Front Desk answers 24/7 in dozens of languages, by text and by voice on the Text + Voice plan. Your phone line is untouched, and the questions that used to go unanswered get answered.
What languages does the AI Front Desk support?
Vibechat is multilingual by default. Customers can ask questions in their preferred language and get clear answers—something most small businesses could never afford to staff manually.
How is this different from an answering service?
Answering services use people, work set hours, and charge per call. Your front desk agent is trained on your business, answers at any hour, and costs the same every month whether you are busy or quiet.
Why hasn't every business had a 24/7 front desk before now?
Because it needed a person, and a person needed payroll. Below a certain size nobody was at the door, so the questions that arrived at 9pm went nowhere. AI is what makes the front desk reachable at every business size for the first time.
Will this replace my staff?
No. Vibechat handles routine, repetitive front desk questions so your team can focus on customers in front of them. It replaces interruptions, not people.
When does it make sense to add voice?
If your business relies on phone calls or misses calls after hours, the Text + Voice Front Desk gives you coverage you've never been able to afford before: 24/7, multilingual, no missed calls.
What if I don't need 24/7 phone coverage yet?
Start with Text Front Desk. You can upgrade to voice as your call volume grows. Vibechat is designed to scale as your front desk needs expand.